Terms & Conditions

About Our Terms & Conditions

Effective Date Jan 1, 2026

Our Terms and Conditions outline the legal framework governing participation in our nationally recognised first aid training and related services. This document establishes the mutual obligations between Australia Wide First Aid and every student, employer, or organisation engaging with our Registered Training Organisation (RTO). It details key provisions relating to enrolment procedures, course delivery, assessment standards, refunds, cancellations, transfers, and certification issuance.

These terms are designed to ensure fairness, transparency, and compliance with Australian Skills Quality Authority (ASQA) and national training legislation. They also explain the rights of learners, including policies around conduct, attendance, access to learning materials, and grievance resolution. By enrolling in our courses or accessing our services, you acknowledge acceptance of these conditions, which uphold both learner protection and the integrity of our accredited training programs.

The complete Terms and Conditions document provides specific clauses relevant to both individual students and corporate clients, supporting compliance with RTO standards and national consumer law. It serves as the primary reference for understanding the responsibilities and commitments that form part of your engagement with Australia Wide First Aid.

View the Full Terms & Conditions

The complete version of our Terms & Conditions is provided below; you can view it online or download the PDF for your records.

More Student Information

If you found these Terms & Conditions helpful, you may also need to review related policies and forms for your enrolment.

• Privacy Policy
• Refund Request Form
• Complaint Form
• Assessment Appeals Form
• Access to Personal Information

For a complete overview of student rights and responsibilities, visit the Student Information Hub.