Frequently Asked Questions

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Is Australia Wide First Aid accredited? Will my Statement of attainment be nationally recognised?
Australia Wide First Aid is a Nationally Recognised Training Organisation (no: 31961) which means the first aid statement of attainment we provide, are nationally recognised.

We follow the Australian Resuscitation Council guidelines and every competent student will receive a Nationally Recognised Statement of Attainment.
How long am I certified for?

Please see below for the renewal/validity period of each course.

  • HLTAID001 – Provide CPR – 12 months
  • HLTAID002 - Provide basic emergency life support – 3 years
  • HLTAID003 – Provide first aid – 3 years
  • HLTAID004 - Provide an emergency response in an education and care setting – 3 years
How can I renew my certification?
To renew simply book online or call us on 1300 336 613.
What do I need to do before attending my First Aid Course?
You are required to read through the Australia Wide First Aid e-manual, received via email when you booked your first aid training course. This pre-reading will assist you to complete your first aid assessments, during your first aid course.
Is the statement of attainment for the one day course the same as completing the two day course?

Yes. The statement of attainment is the same, regardless of whether you complete your first aid course in one day or two days.

Australia Wide First Aid offers a streamlined course option (one day), educating you with the same first aid skills but in a fast tracked manner, to ensure you gain your first aid statement of attainment with minimal disruption to your work or home life.

Where can I attend a course?
We offer first aid training in 20 locations across the country, including in most state capitals – Brisbane (QLD), Sydney (NSW), Melbourne (VIC), Perth (WA), as well as in several additional locations in Queensland. See the locations page for more details.
Can I have a first aid course conducted at my workplace or home?
Yes, Australia Wide First Aid can come to your workplace or home at a time that suits you. For more information on onsite and group bookings - click here. Australia Wide First Aid provides group discounts, and training that can be tailored to your environment and situation.
When do I pay for my first aid course?
To secure your booking, you are required to make payment for your course at the time of booking.
How do I pay for my first aid course?
You can pay for your course with a Visa or Mastercard online or over the phone with one our friendly customer service representatives.
When will I receive my certificate?
You will receive and emailed PDF of your Statement of Attainment within 48 hours upon successful completion of the course, provided payment has been made, the e-learning assessment has been completed and you have provided a valid USI.
What happens if I can’t make the first aid course I booked?
All rebooking requests must be requested at least one (1) day prior to the course date. Students who rebook their course to an alternative day have sixty (60) days from the original course date to complete their training. Students who are not able to complete their training within sixty (60) days will forfeit original fees paid. Rebooking fee must be paid prior to the course being rescheduled.
Do Australia Wide First Aid courses award me with Continuing Professional Development (CPD)?
Yes. You can gain Continuing Development Points (CPD) with Australia Wide First Aid.
Can a person with a disability attend your courses?

A person with a disability can attend our courses.

If the person is unable to kneel down on the floor to perform compressions and breaths for two continuous uninterrupted minutes the student can only be issued with a statement of attendance - not a statement of attainment.

If your question is not answered here, please contact us directly for assistance.