Frequently Asked Questions

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Our answers to Frequently Asked Questions may prove helpful in answering your questions.

If you don't see the answer you're looking for, simply drop us a line so we can get the information to you.

How long does it take to complete a First Aid Course?
A First Aid Course will take 2 to 5 hours of face-to-face learning depending on which type of First Aid Course. There is reading and an assessment that you can do online in your own time. You would do this prior to face-to-face training.

Course TitleCourse Duration
CPR (HLTAID001)2 hours
Provide First aid (HLTAID003)4 hours
Child Care First Aid (HLTAID004)5 Hours
How long does a First Aid certificate last?

The validity period for each First Aid certificate is shown below. A refresher course is recommended to renew your certificate.

  • HLTAID001 – Provide Cardiopulmonary Resuscitation – 12 months
  • HLTAID002 – Provide Basic Emergency Life Support – 3 years
  • HLTAID003 – Provide First Aid – 3 years
  • HLTAID004 – Provide an Emergency Response in an Education and Care Setting – 3 years
How much does a First Aid Course cost?
The cost of our First Aid Courses vary, depending on the location and the type of First Aid Course, i.e. CPR only (HLTAID001), Provide First Aid Including CPR (HLTAID003), or Child Care First Aid (HLTAID004).

You can see our current pricing simply by using the drop-down selector at the top of this web page.

Our First Aid courses are all trained strictly in line with the Australian Resuscitation Council (ARC) guidelines.
Is Australia Wide First Aid accredited? Will my Statement of Attainment be nationally recognised?
Australia Wide First Aid is a Nationally Recognised Training Organisation (no: 31961) which means the First Aid Statement of Attainment we provide will be recognised throughout Australia.

Not only do you receive a nationally recognised Statement of Attainment, your training at Australia Wide First Aid also follows the Australian Resuscitation Council guidelines.
How do I renew my First Aid Certificate?
To renew simply book online or call us on 1300 336 613.
What do I need to do before attending my First Aid Course?
You are required to read the Australia Wide First Aid e-Book and complete an e-Learning assessment. These are easily accessed electronically. In line with regulations, you would need to successfully complete your e-Learning assessment before attending face-to-face practical training. You have until 11:59pm, the day prior to your practical training, to submit your e-Learning assessment.
Can I have a First Aid course conducted at my workplace or home?
Yes, our top First Aid trainers are available to come to your workplace or home for group training sessions, at a time that suits you.

Australia Wide First Aid provides group discounts, and training that can be tailored to your environment and situation.

See more information about onsite and group bookings.
Where can I attend your First Aid course?
We offer First Aid training in locations Australia wide, including in most state capitals – First Aid Courses Sydney (NSW),Brisbane (QLD), Melbourne (VIC), Perth (WA), as well as in several additional locations throughout Queensland.

See the Locations page for more details.

When do I pay for my First Aid course?
To secure your booking, you are required to make payment for your course at the time of booking.
How do I pay for my First Aid course?
You can pay for your course with a Visa or Mastercard online or over the phone with one our friendly customer service representatives.
When will I receive my First Aid Certificate?
You receive your Statement of Attainment (PDF) by email the same day as you successfully complete your course. That includes providing a valid USI and paying for your course in full (excludes account holders).
What happens if I cannot attend my booked course?

Student who cannot attend their course may rebook the course for an alternative date. Conditions apply.

Please refer to our Fees and Refund policy.

Do Australia Wide First Aid courses award me with Continuing Professional Development (CPD)?
Yes, you gain Continuing Development Points (CPD) with Australia Wide First Aid.
Can a person with a disability attend your First Aid courses?

A person with a disability can attend our courses.

Yes. However, if the student is unable to kneel on the floor to perform compressions and breaths continuously for 2 uninterrupted minutes, they can only be issued with a statement of attendance – not a Statement of Attainment.

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